UPDATE: We have resolved all the shipping issues and shipping has commenced, thank you for sticking with us! We appreciate you from the bottom of our heart!
Our dear valued customer, please note that all orders placed on the 19th of January and going forward to 10th of February will be shipped on February 12th due to huge miscommunication with our shipping partner. Please bear with us as we try and resolve this issue and have your orders shipped out to you as soon as possible.
I will really appreciate it if you will please wait a little bit more for us to have these issues fixed as soon as possible and make this right. However, if you decide not to wait any longer, please do not hesitate to ask for a refund and i will personally process it at your request. Email me personally at firstname.lastname@example.org
Thank you very much and God bless you!